Shipping Policy

This Shipping Policy explains how orders are processed, shipped, and delivered after a purchase is made through our website. By placing an order, you agree to the terms outlined below.

1. Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days, excluding Sundays and public holidays.

  • During high-demand periods, sales events, or unforeseen circumstances, processing times may be extended.

2. Shipping Locations

  • We ship to locations supported by our logistics and courier partners.

  • Shipping availability may vary depending on the delivery address and regional serviceability.

3. Shipping Charges

  • Shipping charges, if applicable, are calculated and displayed at checkout before order confirmation.

  • Any applicable delivery fees are non-refundable once the order has been shipped.

  • Free shipping offers, if available, will be clearly mentioned on the website.

4. Estimated Delivery Time

  • Estimated delivery timelines are shared during checkout and may vary based on location, product type, and courier service.

  • Delivery timelines are approximate and may be affected by weather conditions, logistics delays, or other external factors beyond our control.

5. Shipment Tracking

  • Once an order is dispatched, tracking details will be shared via email or SMS, where available.

  • Customers can use the provided tracking information to monitor shipment progress.

6. Delays & External Factors

  • We are not responsible for delays caused by courier partners, natural disasters, strikes, government regulations, customs clearance, or other unforeseen circumstances.

  • Reasonable efforts will be made to keep customers informed in case of significant delays.

7. Incorrect Address & Failed Delivery

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • We are not liable for delivery issues caused by incorrect, incomplete, or unreachable addresses.

  • If an order is returned due to failed delivery attempts, additional re-shipping charges may apply.

8. Damaged or Missing Items

  • If a package arrives damaged, tampered with, or missing items, customers must notify us within 48 hours of delivery.

  • Supporting images or videos may be required for verification and resolution.

9. Delivery Confirmation

  • An order is considered successfully delivered once it is handed over to the recipient at the provided shipping address.

  • Any delivery-related concerns must be reported within the specified reporting timeframe.

10. Changes to Shipping Policy

  • We reserve the right to modify or update this Shipping Policy at any time without prior notice.

  • Changes will be effective immediately upon being posted on the website.

11. Contact Information

For shipping-related questions or assistance, please contact us using the details provided on our Contact Us page.

This Shipping Policy forms an integral part of our Terms and Conditions.